Privacy Policy

1. Scope

This Privacy Policy explains how Tailaxy collects, uses, stores, and shares personal data when you use the Tailaxy website, web application, and related services (collectively, the "Service").

For privacy purposes, Tailaxy is operated by Vadim Belov, an individual based in Poway, California 92064, USA.

By using the Service, you acknowledge the practices described in this Policy.

2. Information We Collect

We collect information you provide directly, information generated by your use of the Service, and limited technical information from your device and browser.

• Account and profile data: name, email address, business information, and account settings.
• Operational data: records, schedules, notes, and other data entered into your workspace.
• Support and communication data: messages, requests, and feedback you send to us.
• Usage and device data: log events, IP address, browser type, pages viewed, and interaction timestamps.

3. How We Use Information

We use data to operate, secure, and improve the Service, communicate with users, and meet legal obligations.

• Provide and maintain core functionality.
• Authenticate users and protect accounts, including sign-in through Google Authentication.
• Analyze performance and usage to improve features.
• Respond to support requests and service communications, including operational notifications sent through Mailjet.
• Comply with applicable legal, accounting, and regulatory requirements.

4. Legal Bases for Processing

Where required by law, we process personal data under one or more legal bases: performance of a contract, legitimate interests, consent, and compliance with legal obligations.

5. Cookies and Similar Technologies

Tailaxy may use cookies and similar technologies to keep sessions active, remember preferences, and understand product performance.

You can manage cookies through your browser settings, but disabling certain cookies may affect functionality.

6. How We Share Information

We do not sell personal data. We share data only when necessary to provide the Service or when required by law.

• Google, when you choose Google Authentication to sign in.
• Mailjet, for transactional and operational notifications.
• Other service providers that host infrastructure, or provide support tooling necessary to run the Service.
• Professional advisors when needed for legal, security, or compliance matters.
• Authorities or courts where disclosure is legally required or necessary to protect rights and safety.

7. International Data Transfers

Your information may be processed in countries other than your own. When required, Tailaxy implements safeguards designed to protect transferred data.

8. Data Retention

We retain personal data for as long as necessary to provide the Service, satisfy legal obligations, resolve disputes, and enforce agreements.

Retention periods may vary based on data type, customer relationship, and legal requirements.

9. Security

Tailaxy applies technical and organizational measures designed to protect personal data against unauthorized access, loss, misuse, and alteration.

No system can guarantee absolute security, but we continuously monitor and improve our protections.

10. Your Rights

Depending on your location, you may have rights to access, correct, delete, or restrict the use of your personal data, and in some cases to object to processing or request portability.

To submit a privacy request, contact [email protected]. We may need to verify your identity before processing requests.

11. Children's Privacy

The Service is intended for business use and is not directed to children under 16. We do not knowingly collect personal data directly from children under 16.

Users who are 16 or 17 may use the Service only as authorized users of a business account and only where any required consent or authorization has been obtained.

If you believe a child has provided personal data to us, contact us so we can investigate and take appropriate action.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically. The updated version becomes effective when posted on this page, unless stated otherwise.

Material changes may also be communicated through the Service or by email.

13. Contact

If you have privacy questions or requests, contact [email protected].

Mailing location: Poway, California 92064, USA.